1. General Information

These Terms and Conditions (“Terms”) govern the use of the website www.merman.fr (the “Site”) and all sales or services offered by Galerie Merman. The Site is operated by GALERIE MERMAN, société immatriculée au R.C.S. de Paris sous le numéro 938 343 068, 229 Rue Saint-Honoré, 75001 Paris, France. Contact: info@merman.fr. By accessing the Site or purchasing any artwork through Galerie Merman, you agree to be bound by these Terms.

2. Scope of Application

These Terms apply to all users of the Site and to all orders and sales of artworks or other items offered by Galerie Merman, whether completed directly on the Site or following communication by email or other means initiated through the Site. Galerie Merman reserves the right to modify these Terms at any time. The version applicable at the time of the order or use of the Site shall apply.

3. Description of Artworks and Products

Galerie Merman presents original artworks created by contemporary artists. Each artwork is unique or part of a limited edition and is described as accurately as possible on the Site. However, slight variations in color, materials, or dimensions may occur depending on the medium of display (screen, lighting, etc.). Galerie Merman cannot guarantee that the colors displayed on your device precisely match the actual artwork.

4. Prices

All prices are listed in euros (€) and include applicable taxes unless otherwise stated. Prices may change at any time before an order is confirmed. Shipping, framing, insurance, and handling costs are not included in the listed prices unless expressly specified.

5. Orders and Payment

Orders are confirmed only once Galerie Merman acknowledges receipt of payment or written confirmation from the buyer. Payments are processed securely via our payment partners (e.g. Stripe, PayPal, or direct bank transfer). Galerie Merman does not store or have access to your payment card details. The gallery reserves the right to refuse or cancel any order in case of non-payment, suspicion of fraud, or other legitimate reason.

6. Delivery and Collection

Delivery methods and costs are determined individually for each sale and communicated in writing before payment. The buyer is responsible for any customs duties, taxes, or import fees applicable in their country. Risk of loss or damage passes to the buyer upon delivery of the artwork to the carrier. Buyers may also choose to collect artworks in person, by prior appointment, at Galerie Merman in Paris or another agreed location.

7. Returns and Right of Withdrawal

In accordance with European consumer protection law, buyers who are private individuals and purchase artworks online have the right to withdraw from the purchase within 14 days of receiving the work, without giving any reason. To exercise this right, please notify us in writing at info@merman.fr before the withdrawal period expires. The artwork must be returned in its original condition and packaging, at the buyer’s expense. Once the returned work is received and verified, the purchase price (excluding shipping) will be refunded. Exceptions: The right of withdrawal does not apply to custom-made or personalized works.

8. Liability

Galerie Merman strives to ensure the accuracy of all information on the Site but does not guarantee that it will be error-free or uninterrupted. We are not responsible for technical issues or temporary unavailability of the Site, indirect or consequential losses, or inaccuracies arising from information provided by artists or third parties. In no case shall Galerie Merman’s total liability exceed the price of the artwork purchased.

9. Intellectual Property

All texts, images, artworks, and other materials displayed on the Site are protected by copyright and related rights. They remain the property of the artists or Galerie Merman and may not be reproduced, distributed, or used in any form without prior written authorization.

10. Personal Data

Galerie Merman processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French law. For more information, please refer to our Privacy Policy below.

11. Applicable Law and Jurisdiction

These Terms are governed by French law. Any dispute arising from the interpretation or execution of these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Paris, France.

12. Contact

For any question related to these Terms or to an order, please contact info@merman.fr.

© 2025 Galerie Merman. All rights reserved.

1. General

This Privacy Policy explains how Galerie Merman collects, uses, and protects your personal data when you visit or make a purchase on www.merman.fr (the “Site”). We process all personal data in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and applicable French legislation.

2. Controller

The data controller is GALERIE MERMAN, société immatriculée au R.C.S. de Paris sous le numéro 938 343 068, 229 Rue Saint-Honoré, 75001 Paris, France.

3. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact us at info@merman.fr.

4. Purpose and Legal Basis for Processing

We process personal data in order to: fulfill our contractual obligations (process and deliver orders, handle returns); manage customer relations and provide service communication; send marketing communications and newsletters (with your consent); improve our website, customer experience, and services; prevent fraud and ensure payment security.

5. What Data We Collect

Automatically collected data: technical data such as browser type, IP address, time zone, and cookies; browsing and purchase history on the Site. Data provided by you: contact details (name, postal address, email address, phone number); billing and payment details (processed securely by our payment provider); any information you provide when contacting us or leaving feedback. Analytically derived data: preferences and product interests inferred from browsing or purchasing behavior. Most information is provided directly by you. In limited cases, we may receive additional information from trusted partners such as payment processors or delivery services.

6. Who Has Access to Your Data

Access to your personal data is strictly limited to authorized Galerie Merman staff who require it for their work. We may share data with carefully selected third parties to perform services such as payment processing, shipping and logistics, data hosting and storage, and analytics and marketing tools. All partners are contractually bound to handle data securely and only for the purposes we define. All transfers occur via encrypted and secure connections.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy and to comply with legal requirements. We regularly review stored information and delete or anonymize data that is no longer needed.

8. Transfers Outside the EU/EEA

We primarily process data within the European Union. If data is transferred outside the EU/EEA, we ensure that adequate safeguards are in place, such as the European Commission’s Standard Contractual Clauses or equivalent protective measures.

9. Data Security

We implement appropriate technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. Data is stored in secure databases protected by passwords, firewalls, and encryption where applicable.

10. Cookies

Cookies are small text files stored on your device to improve the functionality and user experience of our Site. Some cookies are essential for the website to function properly. We will only use non-essential cookies (e.g. for analytics or marketing) with your consent. You may disable cookies in your browser settings, but doing so may limit certain features of the Site.

11. Your Rights

Under GDPR, you have the following rights regarding your personal data: Access (obtain a copy of the data we hold about you); Rectification (correct any inaccurate or incomplete data); Erasure / “right to be forgotten” (request deletion of your data when legally possible); Restriction and objection (object to or limit certain processing activities); Data portability (receive your data in a structured, machine-readable format). To exercise any of these rights, please contact us at info@merman.fr. We will respond to all requests within the time limits required by law. If you believe that your data has been processed in violation of applicable law, you have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), the French Data Protection Authority.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page. Significant updates will be communicated to users where appropriate.

© 2025 Galerie Merman. All rights reserved.